Last Updated: April 20, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, such as your name and email address. We also collect files you upload for conversion; however, these files are processed and then automatically deleted within 1 hour.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including processing your file conversions and managing your subscription.

3. Data Retention

Uploaded files are stored temporarily on our secure servers and are permanently deleted within 1 hour of the conversion process being completed. Your account information is kept as long as your account is active.

4. Third-Party Services

We use Stripe for payment processing. Your payment information is collected and processed directly by Stripe and is governed by their privacy policy.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@converthq.com.